Terms of Service

These Terms of Service (the “Terms”) are a legal agreement between you (“you,” “your,” or “Client”) and r3ply.ai LLC, a Florida limited liability company doing business as r3ply.ai (“r3ply,” “we,” “us,” or “our”). They cover your use of our website and any services you buy from us.

By using this site, booking a consult, signing an order form or proposal, or paying an invoice, you agree to these Terms. If you don’t agree, don’t use the services.

If you’re agreeing on behalf of a company, you represent that you have the authority to bind that company, and “you” means that company.

r3ply builds and operates AI clones for founder-led brands. Depending on what you’ve signed up for, that can include:

• A guided filming and recording session to capture your likeness, voice, and reference footage.
• Building an AI model of your appearance and voice using third-party generation platforms.
• Producing content on an ongoing basis — scripts, video, captions, and images — using that model.
• Routing that content to you for review, and scheduling or publishing approved content to your connected social accounts.

The specific deliverables, cadence, platforms, and fees for your engagement are whatever is written in your order form, proposal, or checkout page. If anything there conflicts with these Terms, that document controls for that conflict only.

We may change, improve, or swap out the tools and models we use to deliver the services, as long as the deliverables you were promised stay materially the same.

You must be at least 18 years old to use the services. The services are built for businesses, not for personal or household use.

You’re responsible for the accuracy of the information you give us, for keeping any credentials or access you share with us secure, and for everything that happens under accounts you connect to us. Tell us right away at julian@r3ply.ai if you think access has been compromised.

This is the most important section of these Terms. Read it before you film with us.

What you’re authorizing

You grant r3ply a limited, non-exclusive, revocable license to record, process, store, and use your name, image, likeness, face, voice, mannerisms, and performance (together, your “Likeness”), and to create and use AI models derived from your Likeness, for the sole purpose of producing content for you under your engagement.

Building these models requires processing biometric identifiers — a faceprint and a voiceprint derived from the footage and audio you provide. By filming with us and accepting these Terms, you give informed, written consent to that processing. You can withdraw that consent at any time under section 10, which ends our ability to keep delivering the services.

What you’re not authorizing

We will not license, sell, rent, or share your Likeness or your trained models with anyone other than the service providers we use to deliver your content. We will not use your Likeness to produce content for another client, to train general-purpose models for our own benefit, or for any purpose outside your engagement, without separate written permission from you.

Third parties in your footage

If any other identifiable person appears or is heard in material you give us, you confirm you have their written permission for us to use it the same way. You’re responsible for getting that permission. Never send us footage, audio, or images of someone who hasn’t agreed to be cloned.

“Client Materials” means anything you send us: footage, audio, photos, logos, brand assets, product information, claims, offers, testimonials, customer data, and written direction.

You represent and warrant that:

• You own or have the rights to all Client Materials, and our use of them won’t infringe anyone’s copyright, trademark, privacy, or publicity rights.
• Every factual claim, statistic, testimonial, result, guarantee, price, and credential you ask us to put in your content is accurate and substantiated.
• Your business, offers, and content comply with applicable law — including FTC advertising and endorsement rules — and with the rules of every platform you publish to.

You grant us a license to use Client Materials to deliver the services. We may also reference the work we did for you in our own portfolio and marketing, including on this site; email us at julian@r3ply.aiand we’ll leave you out.

Content we produce is generated by AI systems. That means it is synthetic — it is not a real recording of you saying those words, and it can contain errors, invented details, awkward phrasing, or visual and audio artifacts.

You are the final editorial approver of everything published under your name. We send content to you for review before it goes out. Once you approve a piece — expressly, or by letting it pass through an agreed auto-approval window — you own the decision to publish it and you’re responsible for what it says.

Some platforms and some jurisdictions require synthetic or AI-generated media to be labeled. Meeting those disclosure obligations for content published on your accounts is your responsibility, though we’ll flag what we know and help where we can.

We won’t knowingly generate content that puts words in your mouth outside the scope and direction you’ve given us.

Fees

You pay the fees stated in your order form, proposal, or checkout page. Setup and clone-build fees are billed up front. Ongoing service is billed as a monthly subscription, in advance, on the same day each month. Third-party generation and API costs are passed through at cost where your agreement says so.

Fees are in U.S. dollars and exclude taxes. You’re responsible for any sales, use, or similar taxes other than taxes on our income.

Payment

Payments are processed by Stripe. By providing a payment method you authorize us to charge it on a recurring basis until you cancel. If a charge fails, we may retry it and may pause your service until payment clears.

Cancellation

You can cancel at any time. Email us at julian@r3ply.ai. Cancellation takes effect at the end of your current billing period, and you keep access through that period.

Fees already paid are non-refundable, including the current month, because content production and the third-party generation costs behind it are incurred at the start of the cycle. Setup and clone-build fees are non-refundable once the filming session or build has begun.

We may change our pricing with at least 30 days’ notice before it applies to your next renewal.

What you own

You keep all rights in your Likeness and your Client Materials. Once the fees for a given deliverable are paid in full, you own the finished content we produced for you, and you can use it however you want.

What we own

We keep all rights in our own systems, software, prompts, workflows, templates, pipelines, models we built independently, and the r3ply brand. Nothing here transfers those to you. We may reuse general knowledge, techniques, and know-how gained from working with you.

Third-party tools

Content is generated with third-party platforms, and your rights in generated output are also subject to those platforms’ terms. The legal status of copyright in AI-generated material is still unsettled in many places, and we can’t promise that a given output is protectable by copyright.

You agree not to use the services, or ask us to produce content, that:

• Impersonates any real person other than yourself, or uses anyone’s likeness or voice without their written consent.
• Is deceptive, fraudulent, or makes claims you can’t substantiate — including income, health, or investment claims.
• Is unlawful, defamatory, harassing, hateful, or sexually explicit, or that sexualizes minors in any way.
• Constitutes political disinformation, election interference, or synthetic media of public figures presented as real.
• Promotes illegal products or services, or violates the terms of any platform we publish to on your behalf.
• Attempts to extract, reverse-engineer, or repurpose our models, prompts, or systems.

We can refuse to produce anything we think crosses these lines, and we can suspend or terminate service for a violation. This is the one area where we’ll act without notice if we have to.

When your engagement ends, we stop generating new content immediately and stop all scheduled publishing.

You can ask us to delete your trained models and biometric data at any time, during or after the engagement. Email julian@r3ply.aiand we will delete your faceprint, voiceprint, trained models, and source recordings — and instruct our processors to do the same — within 30 days of your request. We’ll confirm in writing when it’s done.

Some things survive deletion: content already published to your accounts (that belongs to you and is under your control), backups that expire on their normal rotation, and records we’re legally required to keep, such as invoices and tax records. Those are never used to regenerate your clone.

If you don’t request deletion, we keep your models so you can restart without re-filming. See the Privacy Policy for how long we hold what.

We rely on third-party services to generate content and to publish it, and you connect your own social accounts to us. We don’t control those platforms.

We’re not responsible for a platform changing its rules, its API, or its algorithm; for a platform restricting, shadow-banning, suspending, or removing your account or content; or for a platform’s downtime. If a provider we use goes down or shuts off, we’ll work to move you to an equivalent one.

If you give us your mobile number — on our booking form, through the chat widget on this site, or directly to us — you agree to these messaging terms.

What we send

r3ply sends text messages for: consult scheduling and appointment reminders, replies to questions you started with us, content approvals and production updates, and account or billing notices. If you opt in separately, we may also send occasional marketing messages about our services.

Consent

You opt in by submitting a form where you check the messaging consent box, by texting us first, or by giving us your number and asking us to text you. Consent to receive text messages is not a condition of purchasing anything from us. You can decline and still book, buy, and work with us.

Frequency, cost, and carriers

• Message frequency varies based on your engagement and the conversations you start with us.
• Message and data rates may apply. Those are between you and your mobile carrier — ask them what your plan covers.
• Carriers are not liable for delayed or undelivered messages, and delivery is not guaranteed on every carrier or device.

Opting out and getting help

Reply STOP to any message to unsubscribe. We’ll send one confirmation and then stop texting you, other than messages required to service an active account. You can also email julian@r3ply.ai.

Reply HELP for help, or reach us at julian@r3ply.ai.

Opting out of texts doesn’t opt you out of email, and it doesn’t cancel your subscription — see section 7 for that.

Your number

We do not sell, rent, or share your mobile number or your messaging consent with third parties for their marketing. See the Privacy Policy for the full commitment.

Each of us may learn non-public information about the other — your customer data, offers, financials, and strategy; our pricing, systems, and methods. We’ll each use the other’s confidential information only to perform under this agreement, protect it with reasonable care, and not disclose it to anyone except people and providers who need it and are bound to similar obligations.

This doesn’t cover information that’s public through no fault of the receiving party, was already known, is independently developed, or must be disclosed by law.

These Terms apply for as long as you use the services. Subscriptions renew monthly until cancelled.

You may cancel at any time under section 7. We may suspend or terminate your service if you don’t pay, if you breach these Terms, if a violation of section 9occurs, or if we’re legally required to. Where it’s reasonable, we’ll tell you first and give you a chance to fix it.

Sections covering your materials, ownership, confidentiality, disclaimers, liability, indemnity, and governing law survive termination.

We don’t guarantee results. Nothing on this site or in our marketing is a promise of leads, followers, engagement, sales, or revenue. Outcomes depend on your offer, your market, your pricing, and factors none of us control. Any results referenced elsewhere are examples, not typical outcomes, and not a projection of what you’ll get.

To the fullest extent allowed by law, the services and all content are provided “as is” and “as available,” without warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation.

Nothing we provide is legal, tax, medical, or financial advice.

To the fullest extent allowed by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or business interruption — even if warned that they were possible.

Our total liability for all claims relating to the services is capped at the total fees you paid us in the three months before the event giving rise to the claim.

Some jurisdictions don’t allow certain limitations, so parts of this section may not apply to you. Nothing here limits liability for fraud, willful misconduct, or anything else that can’t be limited by law.

You’ll defend, indemnify, and hold harmless r3ply.ai LLC and its owners, employees, and contractors from any claim, loss, liability, or expense (including reasonable legal fees) arising out of:

• Your Client Materials, or our authorized use of them.
• Claims, offers, or statements you approved for publication, including regulatory actions over advertising claims.
• Your use of a third party’s likeness or voice without their consent.
• Your breach of these Terms or of applicable law.

We may update these Terms. If a change is material, we’ll give active clients at least 30 days’ notice by email or in-product before it takes effect. Continuing to use the services after that means you accept the updated Terms. The “last updated” date at the top always reflects the current version.

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules.

Before filing anything, we both agree to try to resolve the dispute informally: send a written description to the other party and give it 30 days.

If that doesn’t work, both parties consent to the exclusive jurisdiction of the state and federal courts located in Miami-Dade County, Florida, and waive any objection to venue there. Each party waives any right to a jury trial and to bring claims as part of a class action.

Entire agreement. These Terms, plus your order form and our Privacy Policy, are the whole agreement between us and replace anything discussed beforehand.

Severability. If a provision is unenforceable, the rest stays in effect.

No waiver. Not enforcing something once doesn’t waive it.

Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.

Independent contractor. We’re an independent contractor, not your employee, partner, or joint venturer.

Force majeure. Neither party is liable for delays caused by events outside its reasonable control, including provider outages, natural disasters, and government action.

Notices. Legal notices to us go to julian@r3ply.ai. Notices to you go to the email on your account.

Questions about these Terms:

r3ply.ai LLC (d/b/a r3ply.ai)
17001 Collins Ave, Apt 4505
Sunny Isles Beach, FL 33160, USA
julian@r3ply.ai